Customer rating

Alpen Resort Hotel

14 Number of reviews:

92 % Recommendation rate:

Accommodation 9.2
Resort 9.2
Ski area 9.5
Piste Map
Information about the ski area
Zermatt
Highest point: 3,883 m
Lowest point: 1,562 m
Altitude ski resort: 1,608 m
Lifts in total: 32
Gondola lift: 15
Chair lifts: 8
Tow lifts: 9
Pistes in total: 200 km
Pistes:
32 km
Pistes:
117 km
Pistes:
51 km
Ski routes: 38 km

Alpen Resort Hotel ****

Tip
Book with confidence: Book with our Flex-Option | Bookings for the coming 26/27 season can also be cancelled free of charge until 30/09 (Details)

Included Services

  • Accommodation as booked
  • Board as booked
  • 2 days, 3 days, 4 days, 6 days or 9 days lift pass Zermatt (value of lift pass up to €750) Exceptions see booking process
  • Use of spa area (as per description)
  • Use of fitness room
  • Bathrobe and slippers (to rent)
  • Wi-Fi
  • Luggage deposit
  • Transfer from/to station (advance notice needed)
  • Safe (in the room)
  • Table tennis (upon availability)
  • Table kicker (upon availability)
  • Children's bed (advance notice needed)
  • Children's high chair (on request)
  • 10% reduction on lessons with our partner ski school

At a glance

  • Bar
  • Children's play area
  • EV charging station
  • Fitness room
  • Flex-Option bookable
  • High discount for children
  • Internet
  • Jacuzzi
  • Lift (elevator)
  • Massages
  • No wheelchair access
  • Parking spaces
  • Pets possibly allowed
  • Sauna
  • Steam bath
  • Swimming pool
  • Distance to ski area: 200 - 500 m
  • Distance to ski bus: 0 - 50 m
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Location and facilities

This modern 4-star Alpine resort hotel is ideally situated, just around 200 metres from the centre of Zermatt, approximately 300 metres from the Gornergrat railway and about 200 metres from the railway station. A ski bus stop is located just 50 metres from the hotel.

The accommodation comprises three interconnected buildings. Facilities at this first-class hotel include a reception with hotel lobby, Wi-Fi, lounge, restaurant, bar, a 300 m² children’s play area, table football and a ski room.

The approximately 1,000 m² spa area, featuring an indoor pool, steam room, Finnish sauna, two relaxation rooms, indoor and outdoor hot tubs, and the fitness room, can be used free of charge. Massages are available for a fee.

As Zermatt is car-free, parking spaces are available in Täsch (for a fee); from there, you can take the shuttle train to Zermatt (approx. 12-minute journey). For a fee, you can use the public car park in Täsch or the hotel’s own car park with an electric car charging station at the Matterhorn Inn. In Zermatt, a hotel shuttle to and from Zermatt railway station is also available by prior arrangement.

Rooms

The comfortable rooms are equipped with a bathtub or shower/WC, TV, telephone, Wi-Fi, mini bar (for a fee), safe, hair dryer and, in some cases, a balcony. Accommodation is available in all three buildings.

Board

Depending on the room type or meal plan booked, the holiday price includes either breakfast or half-board PLUS, which comprises a generous breakfast buffet, afternoon tea and cake, and a 5-course set menu of your choice. All meals are served in the main building.

Room type

  • Double room, shower/wc, BB
    • Room with 2 single beds, desk, seating area, kettle, safe, mini bar (for a fee), telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Wi-Fi
  • Double room, shower/wc, HB PLUS
    • Room with 2 single beds, desk, seating area, kettle, safe, mini bar (for a fee), telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Wi-Fi
  • Double room/addl. bed, shower/wc (Balcony), BB
    • Spacious rooms with 2 single beds, single pull-out couch, safe, mini bar (for a fee), desk, sitting area, kettle, telephone and TV
    • Bathroom with shower or bathtub, WC and hair dryer
    • Balcony with Matterhorn view
    • Wi-Fi
  • Double room/addl. bed, shower/wc (Balcony), HB PLUS
    • Spacious rooms with 2 single beds, single pull-out couch, safe, mini bar (for a fee), desk, seating area, kettle, telephone and TV
    • Bathroom with shower or bathtub, WC and hair dryer
    • Balcony with view of the Matterhorn
    • Wi-Fi
  • Family room, shower/wc (Balcony), BB
    • Spacious room with 3 single beds, single pull-out couch, safe, mini bar (for a fee), desk, seating area, kettle, telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Balcony
    • Wi-Fi
  • Family room, shower/wc (Balcony), HB PLUS
    • Spacious rooms with 3 single beds, single pull-out couch, safe, mini bar (for a fee), desk, seating area, kettle, telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Balcony
    • Wi-Fi

Payable in resort

  • Tourist tax: approx. CHF 4,00 per person/night
  • Keycard: CHF 5

Available in resort (for a fee)

  • Massages
  • Mini bar (in the room)
  • Parking space: approx. CHF 5 per day
  • Public parking garage in Täsch (subject to availability)
  • Charging station for electric cars

Pets

  • Dogs welcome (approx. CHF 15 per night, excl. food, advance notification required)
  • You can find more information on how to proceed here.

For all costs to be paid on site, the prices quoted are valid as of 1 June 2026.

Important notes

  • Zermatt can be reached with the shuttle bus from Täsch (for a fee).
  • Children are allowed in the spa area but only when accompanied by an adult.
  • When booking several-bed rooms or rooms with additional beds, there is no entitlement to the additional beds in the event of under-occupancy.

Getting to Zermatt

  • By train: Zermatt (in resort)
  • By plane: Sion (approx. 76 km), Bern (approx. 125 km), Milan (approx. 190 km), Geneva (approx. 229 km)
  • Open route planner in Google Maps.
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Price Overview (all prices per person)

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